Shipping policy
Last updated: October 21, 2026
Ridgeway Select provides a personal shopping and local delivery service. Please review this Shipping & Delivery Policy carefully to understand how deliveries are scheduled and completed.
1. Delivery Area
Ridgeway Select offers local delivery within selected ZIP codes throughout Central Virginia, including Charlottesville, Lynchburg, and surrounding communities. Delivery eligibility is determined by ZIP code at checkout.
2. Delivery Schedule
Orders are personally shopped and delivered on scheduled delivery days. We do not offer same-day or nationwide shipping. The next planned delivery date is shown on our website, and delivery windows are confirmed in advance.
3. Delivery Method
Deliveries are completed via local drop-off to the address provided at checkout.
- Items are typically delivered to a front porch, doorstep, or designated safe location
- No signature is required unless explicitly stated
- Customers are responsible for ensuring the delivery location is accessible and safe
4. Local Delivery & Pricing
Product prices include an approximately 20% personal-shopping markup over in-store prices. Local delivery fees are $15, $20, or $25, depending on the delivery ZIP code. The applicable charge is displayed at checkout.
6. Responsibility After Delivery
Once an order has been delivered to the designated address, responsibility for the items transfers to the customer.
Ridgeway Select is not responsible for:
- Theft after delivery
- Weather-related damage after delivery
- Damage caused by pets, pests, or third parties
Customers are encouraged to retrieve deliveries promptly.
7. Perishable & Temperature-Sensitive Items
Refrigerated, fresh, and frozen items may be included when logistics allow, depending on store grouping, timing, and delivery conditions.
Items are transported using insulated containers and ice packs when applicable; however, temperature integrity is not guaranteed.
All items are delivered sealed as provided by the retailer. Customers are responsible for promptly retrieving and properly storing items upon delivery.
Ridgeway Select is not responsible for spoilage, melting, temperature variation, or quality degradation after delivery.
8. Address Changes
Customers are responsible for ensuring that their delivery address is accurate and up to date.
Address changes must be submitted before the applicable order cutoff. Changes submitted after this time may not apply to the upcoming delivery.
9. Shipping Outside the Delivery Area
Ridgeway Select does not ship orders via mail or courier services outside the local delivery area.
10. Changes to This Policy
We reserve the right to modify this Shipping & Delivery Policy at any time. Updates will be posted with a revised effective date.
11. Contact Us
If you have questions about shipping or delivery, please contact us at: