Cancellation policy
Customers may choose between a one-time purchase or a recurring subscription where available.
Subscriptions
- Subscription orders renew automatically based on the selected billing frequency.
- Subscriptions may be canceled at any time prior to the next billing date to avoid future charges.
- Once a subscription order has been processed for the current cycle, it cannot be canceled, refunded, or modified.
- Canceling a subscription stops future renewals but does not affect orders that have already been billed or prepared.
One-Time Purchases
- One-time purchases are charged at checkout and are non-refundable once processed.
- One-time orders cannot be canceled after processing.
General
- Due to the curated and service-based nature of our offerings, all completed orders are final.
- In rare cases where a delivery cannot be completed due to an error on our part, we may offer a refund, partial refund, or store credit at our discretion.
For questions or assistance with managing a subscription, please contact us at ridgewayselect@outlook.com.